InfoDoc
As the Principal Designer on InfoDoc, I led design interactions, translated business goals, and guided development teams.
overview
Overview
InfoDoc was designed to solve a major challenge in healthcare: keeping track of important documents and ensuring compliance. When it comes to onboarding, healthcare organizations and HR managers needed a better way to manage licenses, track progress, and get new hires up and running without unnecessary delays.
Building a task-tracking tool might seem simple, but in healthcare, missing a step can mean delaying critical patient care. InfoDoc streamlined the process, reducing administrative headaches and helping providers get to work faster.
62% ✅
adoption rate among targeted healthcare organizations
6 months ⏳
from concept to launch, working closely with users to shape the product
We set out to build a seamless onboarding tool that made hiring and compliance tracking easier.
planning
Leading an agile team
As Principal Designer, I led design strategy from start to finish—defining scope with stakeholders, designing intuitive experiences, and working with development to minimize technical debt. This project reinforced how important it is to set clear expectations, manage timelines, and make the best decisions within given constraints.
Custom Branding & Security
InfoDoc was designed as a white-label solution, allowing each organization to customize branding, workflows, and user roles. With separate databases for each customer and secure role-based logins, we ensured data privacy and compliance while keeping the experience flexible.
Building for Scale
We designed InfoDoc with a native design system, making it easy to add new features without disrupting the user experience. With reusable components and a consistent framework, future updates stay seamless and scalable.
solution
Outdated workflows slow things down
Keeping track of deadlines and documents was at the core of the InfoDoc experience.
✅ Automated and manual submissions for flexibility and compliance
📊 Progress summaries so managers could see where each candidate stood
🔍 Clear task lists to ensure nothing fell through the cracks
Automating a Manual Process
Healthcare onboarding is notoriously slow, often involving countless emails, faxes, and even snail mail. We focused on automating key steps to cut down unnecessary back-and-forth.
By focusing on real user pain points, InfoDoc turned a clunky, outdated process into something simple and efficient. Faster onboarding means an employee gets to work faster, saving company time and money.
Managers need visibility
Hiring teams needed a way to track candidate progress at a glance, from signatures to compliance checks. We added summary cards throughout the platform to surface key insights.
